To ensure the best experience while using our mobile app for recording dictations or patient encounters, follow these steps:
General Tips for Both Android and iPhone Users:
- Set Phone Auto-Lock to Never:
- This prevents your screen from turning off during long recording sessions.
- Close Other Apps:
- Closing unused apps ensures that your phone’s resources are dedicated to the recording app, reducing the risk of interruptions.
- Enable Do Not Disturb:
- Activating Do Not Disturb mode silences notifications and calls, minimizing interruptions.
- Ensure Sufficient Storage (If Saving Locally):
- Verify that your device has enough free storage space to save the recording locally. A 15-minute recording typically takes about 15 MB of space.
Detailed Instructions:
For Android Users:
- Set Auto-Lock to Never:
- Open the Settings app.
- Tap on Display.
- Select Screen timeout.
- Choose Never or the maximum available option.
How to Change Screen Timeout on Android
- Close Other Apps:
- Open the Recent Apps menu (usually accessed by tapping the square button or swiping up from the bottom).
- Swipe away each app to close it, or tap Clear All.
- Enable Do Not Disturb:
- Open the Settings app.
- Tap on Sound or Notifications.
- Select Do Not Disturb.
- Choose your preferences for notifications and calls.
How to Use Do Not Disturb on Android
For iPhone Users:
- Set Auto-Lock to Never:
- Open the Settings app.
- Tap Display & Brightness.
- Select Auto-Lock.
- Choose Never.
How to Change Auto-Lock on iPhone
- Close Other Apps:
- On iPhone X or later, swipe up from the bottom of the screen and pause slightly in the middle of the screen. On iPhone 8 or earlier, double-click the Home button.
- Swipe right or left to find the app you want to close.
- Swipe up on the app’s preview to close it.
- Enable Do Not Disturb:
- Open the Settings app.
- Tap Do Not Disturb.
- Toggle on Do Not Disturb and customize your settings.
How to Use Do Not Disturb on iPhone
Additional Tips:
- Charge Your Phone Fully: Ensure your device is fully charged before starting a recording session.
- Use a Stable Surface: Place your phone on a stable surface to avoid accidental movements.
- Test Before Starting: Conduct a short test recording to verify that everything is working correctly.
By following these steps, you can optimize your mobile device for long recording sessions, ensuring smooth and uninterrupted use of the Hello Practice Scribe app.