What is Hello Practice Scribe?
Hello Practice Scribe is an advanced digital assistant that listens to your conversations with your healthcare provider and generates comprehensive notes from your visit. This allows your provider to focus more on you, knowing that essential details are being accurately recorded.
How Does It Work?
Hello Practice Scribe uses advanced technology to securely capture the details of your visit, ensuring important information is recorded while maintaining your privacy.
Benefits for Patients
- Focused Attention: Your provider can give you their undivided attention, creating a more engaged and relaxed visit experience.
- Comprehensive Records: The scribe captures essential details that support a complete record of your health history, helping with accurate follow-ups and care coordination.
- Seamless Communication: Well-documented notes help keep you and your healthcare team on the same page, supporting your care every step of the way.
Privacy and Security
Your privacy is our top priority. All data is encrypted and securely stored, and we comply with all healthcare privacy regulations, such as HIPAA.
Commonly Asked Questions
- Will my conversation be recorded?
Yes, the Scribe temporarily captures the conversation to create visit notes, but recordings are deleted immediately after notes are processed, usually within minutes. Some practices may keep recordings for a set period, but you may request that recordings and related data be deleted at any time.
- Who has access to the notes?
Only authorized healthcare providers and staff directly involved in your care have access to the notes created by the scribe.
- Is my data used to improve the scribe?
No, your recordings are not used to train or improve the technology. They’re only used to create notes for your visit.
- Do I need to give consent for Hello Practice Scribe to be used during my visit?
Consent requirements for using Scribe vary by state. In some states, your explicit consent is required, while in others, it may not be. You’re encouraged to discuss any questions or concerns with your provider, and you may request to pause or stop the scribe at any time during your visit.
- Do I have to do anything special for the scribe to work?
No, the scribe works quietly in the background, so you and your provider can have a natural conversation as usual.